Frequently Asked Questions
Q: What if we already have a tape backup system?
Using a tape backup system
and an off-site backup system offers the best of
both worlds. Critical files, like billing, customer
contact files and databases can be kept remotely.
While, the tape system can be used to create a full
backup of the entire system once or twice a month,
instead of on a daily basis. The tapes and drive
will last longer and require less maintenance. The
remote system can provide a quick and easy way to
retrieve critical files and databases without the
hassle of searching through tapes.
Q: What if we already have a
Zip drive?
Frankly, we believe that it is not optimal for
most users to use a zip or other removable disk
media for backup. Our backup service is completely
automated and has the required file redundancy to
protect important data. The only safe way to use a
zip drive for backup is to have three disks and make
the same backup three times. That way when one of
the disks fails you are still protected.
Q: How long will a
ISProfessionals backup take?
Offices with high-speed internet connections
should find this service comparable with tape
drives. Dial up users will be able to do incremental
backups in thirty to sixty minutes. The initial
backup can take several nights to complete. We
recommend backing up the most important files first
and then selecting other files as the backup
progresses. Or, the initial backup can be run over
the weekend. Also, we can come to your office and
make the initial backup of your system.
Q: Onsite, Offsite - What's The Difference?
Basically, our backups work
like regular tape backups, with one important
difference. Instead of sending backups to a tape
drive or other media attached to the computer being
backed up, our backups send encrypted file data over
the internet to an encrypted computer file storage system
safely off-site.
This usually happens at night while your business is
closed and nobody is using the computers. It's
completely automatic. In fact, you may forget it's
working every night.
Q: Why Are Backups By ISProfessionals Considered
More Beneficial?
The data is immediately
stored off-site using an automated backup system.
Also, only an internet connection is needed.
Completely eliminating the need for expensive backup
equipment and media. And, since the system is
automated, manual labor is eliminated.
Q: How Secure Are Backups By ISProfessionals?
Very. All files are
encrypted using Blowfish or DES encryption which is
selected by the user with their own personal
encryption code which is only known by the user of
the system. Blowfish encryption has never been
broken by a hacker. DES is used by the federal
banking system.
Q: What is encryption?
Encryption
is basically a mathematical formula that scrambles a
data file. And the only way to unscramble it is with
the encryption code.
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